FAQ'S

What is the application process for the Animal Care and Animal Care Services (Online) courses?

The application process for ACM20121 Certificate II in Animal Care (Online) and ACM30122 Certificate III in Animal Care Services (Online) is simple. Here’s what to expect:

  1. Submit your application
    Complete the online application form, provide the required documents and make your initial payment. Please contact us directly if payment will be made on your behalf by an external organisation or agency. 
  2. Complete the LLN quiz
    You’ll receive an email with a link to our Language, Literacy & Numeracy (LLN) quiz within 5 days of applying. The quiz helps us ensure you have the support needed for your studies.
  3. Application review (can take up to 2-3 business days)
    Our team will review your submission to ensure all necessary details and documents are included.
  4. Receive your login details
    Once we’ve received your completed LLN quiz, all required documents, and confirmation of payment, we’ll email you everything you need to get started. This includes:
    • Your Student Login details
    • Your Training Plan
    • A copy of your Learner Handbook and other helpful guides
    • Statement of Enrolment

When will I receive my login details?
You’ll receive your login details after completing the LLN quiz and once all required documents and payments are accounted for. This process can take up to 3-5 business days from your application submission.

Can I set up a payment plan?
Monthly payment plans are standard for the course and set up to debit from the card details used to pay your enrolment fee. Modifications can be made to these payment plans at any time, please reach out to our friendly team. We’re happy to help.


Do I need to organise work placement now?
Flexible Online option
You can start your online coursework before securing a work placement. However, you’ll need to arrange an AVT-approved workplace before completing the practical component of your qualification. We recommend starting your search early to help keep your studies on track.

Online + AVT Hosted Work Placement
No. If you’re enrolled in the Hosted Work Placement option, AVT will organise your practical training at Landsdale Farm. You’ll complete structured practical learning and assessment activities with an AVT Trainer and Assessor during your scheduled placement sessions.

Please note that while the Hosted Work Placement is designed to support students in completing the practical component of the course, some students may require additional practical experience through an AVT-approved workplace if all competency requirements are not met during the hosted program.


If you’ve applied for the Online + AVT Hosted Work Placement option
Your application will also include a review to ensure you understand the commitment involved in attending Landsdale Farm each week and that the Hosted Work Placement is the right study option for you. As places are limited, eligible applicants may also be contacted to discuss their application before a final offer is made.

Why choose AVT?

100% Focused on Animal Care

Because we specialise in animal care, behaviour and veterinary training - everything you will learn is based on real industry needs and demands!

AVT graduates make a difference in animal care

Real Outcomes You Can Trust

91% of AVT graduates are satisfied with their training experience, and 83% were employed after training (NCVER, 2025).

Prerequisite course for veterinary nursing

Support Students Recommend

Students consistently tell us how supported they feel. Our trainers are here to guide you and answer your questions and help you stay on track.

Download Course Flyer

Search