Please see the Privacy section in our Student Policies for specific information relating to the collection and use of Student Information.
If you contact us we will collect the email address you nominate and any other identifying information you provide, such as but not limited to a name or phone number. We collect your Personal Information for the primary purpose of providing our services to you, providing information to our students and prospective students and notifying you of future training opportunities. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing lists at any time by contacting us. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
In addition, under the Data Provision Requirements 2012, Applied Vocational Training is required to collect personal information about students and to disclose that personal information to the National Centre for Vocational Education Research Ltd (NCVER).
Personal information (including parts of the personal information contained in the online enrolment forms and training activity data) may be used or disclosed by Applied Vocational Training for statistical, regulatory and research purposes. Applied Vocational Training may disclose personal information for these purposes to third parties, including:
Personal information disclosed to NCVER may be used or disclosed for the following purposes:
Students may receive an NCVER student survey which may be administered by an NCVER employee, agent or third-party contractor. You may opt-out of the survey at the time of being contacted.
NCVER will collect, hold, use and disclose personal information in accordance with the Privacy Act 1988 (Cth), the VET Data Policy and all NCVER policies and protocols (including those published on NCVER’s website
Personal Information may be disclosed in a number of circumstances including the following:
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Applied Vocational Training will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information, we may require identification from you before releasing the requested information.
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.