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Cat Welfare Officer

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This career profile was created in collaboration with Cat Haven WA, Western Australia’s leading cat welfare organisation.

If you love cats and are passionate about their wellbeing, a career as a cat welfare officer (CWO) could be the purr-fect role for you.

This physically demanding but rewarding role is ideal for animal lovers who want to make a real difference to the lives of cats in shelters, rescue centres and rehoming facilities.

Why become a cat welfare officer?

As a CWO, you’ll work closely with cats of all ages and personalities, including those recovering from neglect, illness, or injury. From supporting kittens in their early development to helping cats prepare for adoption, every shift is a chance to make a meaningful impact.

While the role requires strength, stamina, and resilience, it also offers immense personal reward. Many people begin in this position and go on to more senior animal care or veterinary nursing roles. It’s a fantastic way to gain experience and grow your career in the animal care industry.

Why cat welfare officers are important

Cat welfare officers play a critical role in feline shelters like Cat Haven WA, which supports over 8,000 cats and kittens annually. These staff members ensure cats are kept healthy, clean, and comfortable while awaiting adoption. In large shelters, CWOs also play an essential part in maintaining strict hygiene protocols and preventing disease transmission.

“Cat welfare officers are one of our most valuable resources. It is a tough but rewarding job, our CWOs play an integral role in ensuring that homeless, lost and abused cats are well cared for, safe and adopted out to loving homes.”

 Ros, People and Culture Coordinator (Cat Haven)

Day-to-day tasks of a cat welfare officer

Depending on the size and capacity of the facility, a cat welfare officer may be responsible for:

While enrichment may be provided when possible, the main focus in large shelters is on health, hygiene and efficient rehoming.

What skills do I need?

To be a successful cat welfare officer, you’ll need:

  • Love for cats

    A passion for feline welfare and a strong desire to improve their lives

  • Physical fitness

    Ability to lift and carry up to 15kg, bend and stand for long periods, and work outdoors in all weather

  • Emotional resilience

    Comfort with working in a shelter environment, including potential exposure to euthanasia decisions

  • Teamwork

    Ability to follow instructions, work within a fast-paced team, and accept feedback constructively

  • Communication

    Clear written and verbal communication skills, including updating records and relaying info via radio

  • Infection control knowledge

    Understanding of zoonotic diseases and the importance of strict hygiene and safety protocols

  • Time management

    Ability to meet cleaning and feeding schedules and manage tasks efficiently

  • Availability

    Willingness to work varied shifts including weekends and public holidays

Where can I work?

Cat welfare officers are typically employed by:

  • Animal shelters

    Organisations like Cat Haven WA and other rescue and rehoming centres

  • Rescue groups

    Foster-based rescue networks supporting cats in temporary care

  • Rescue groups

    Local council pounds or animal holding facilities such as quarantine centres

How much does a cat welfare officer earn?

As of early 2025, the average national salary for a cat welfare officer (or similar animal attendant role) in Australia is approximately $46,300 to $58,500 (based on award rates from fairwork.gov.au). Salaries can vary depending on experience, responsibilities, location, and employer.

While the pay can be modest, the role offers deep personal reward, especially for those passionate about cat welfare. With experience and further study, cat welfare officers can progress into more senior, specialist, or leadership roles.

What's the demand for cat welfare officers?

There is consistent demand for cat welfare officers, particularly during peak periods when shelters bring on additional casual staff to support their core team and volunteer pool. 

In Western Australia, shelters like the Cat Haven experience a significant influx of kittens during breeding season, typically from October through to March. During this time, you will often find shelters at capacity as they manage a high number of cats needing support. 

In addition to this, as pet adoption rates increase and animal welfare awareness grows, the demand for trained cat welfare officers is expected to remain strong.

How do I become a cat welfare officer?​

While some roles are entry-level, many employers prefer applicants who have completed or are working towards formal animal care qualifications. Recommended courses include:

  • ACM20121 Certificate II in Animal Care – This is the ideal starting point for anyone wanting to work with animals. Our Animal Health and Welfare program gives you hands-on experience in real shelter environments, including practical training at Cat Haven WA and Dogs’ Refuge Home WA. You’ll gain valuable skills in animal handling, health checks, feeding, enrichment and hygiene, everything you need to step confidently into an entry-level animal care role.

  • ACM30122 Certificate III in Animal Care Services – For those wanting more advanced hands-on experience and deeper knowledge in animal welfare.

Many people working in cat welfare roles began their journey as volunteers, gaining valuable hands-on experience and building confidence before moving into paid positions.

Studying with AVT gives you access to experienced trainers, industry placements, and the practical skills you need to succeed in animal care. Our courses provide the perfect combination of structured learning and real-world experience, helping you stand out to employers and giving you the knowledge, skills, and industry connections to move from volunteer work into a fulfilling career caring for animals.

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